Privacy Policy

1. Introduction

LuxorFunding.com (hereinafter referred to as "Luxor Funding," "we," "us," or "our") holds the privacy of our users in the highest regard and is steadfastly committed to the protection of your personal data. This Privacy Policy (the "Policy") delineates the methodologies by which we collect, utilize, disclose, and safeguard your information in connection with your access to and use of our website and Software-as-a-Service (SaaS) platform (collectively, the "Service"). By engaging with the Service, you acknowledge and consent to the practices described herein. This Policy is designed to comply with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) in the European Union and the California Consumer Privacy Act (CCPA) in the United States, where relevant. We encourage you to review this Policy periodically, as it may be updated to reflect changes in our practices or legal requirements.

2. Information We Collect

In the course of providing the Service, we may collect various categories of personal information from you, which are essential to the functionality and enhancement of our offerings. This includes:

• Account Data: Such as your full name, email address, company name, and payment information (including credit card details or other billing data), which are collected during account registration or subscription processes to facilitate user authentication and transactional activities.
• Usage Data: Automatically gathered information, including your Internet Protocol (IP) address, browser type and version, device identifiers, operating system, pages visited on the Service, time and date of access, and interaction patterns, which assist us in monitoring and optimizing Service performance.
• Content Data: Information you voluntarily provide, such as details related to deals, funding opportunities, or inputs for partner analysis, which are integral to the core functionalities of our platform.
• Cookies and Similar Technologies: We employ cookies, web beacons, and analogous tracking technologies provided by our analytics partners to collect data on user preferences, session management, and behavioral analytics, thereby enabling personalized experiences and Service improvements. You may manage cookie preferences through your browser settings, though disabling them may impair certain features of the Service.

We endeavor to collect only the information necessary for the purposes outlined in this Policy and in accordance with applicable laws.

3. How We Use Your Information

The personal information we collect is processed for legitimate business purposes that are essential to the delivery and enhancement of the Service. Specifically, we use your information to:

• Provide and maintain the Service, including conducting partner analyses and facilitating funding-related functionalities.
• Process payments and manage billing cycles through secure third-party payment processors.
• Communicate with you by sending notices, updates, security alerts, and other administrative messages related to your account or the Service.
• Offer customer support, respond to inquiries, and resolve any issues or disputes that may arise from your use of the Service.
• Analyze usage patterns to improve the Service, develop new features, and enhance user experience through data-driven insights.
• Engage in marketing activities, such as sending promotional emails or newsletters about our products, services, or partnerships, subject to your consent where required by law; you may opt out of such communications at any time via the unsubscribe mechanism provided or by contacting us directly.

All processing activities are conducted in a manner that respects your privacy rights and complies with relevant data protection regulations.

4. Legal Bases for Processing

Our processing of your personal data is grounded in one or more of the following legal bases, as permitted under applicable data protection laws: (i) your explicit consent, which may be withdrawn at any time without affecting the lawfulness of processing based on consent before its withdrawal; (ii) the necessity of processing for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract; (iii) our legitimate interests, such as improving the Service, preventing fraud, or direct marketing, provided that such interests are not overridden by your rights and freedoms; and (iv) compliance with legal obligations to which we are subject, including regulatory reporting and record-keeping requirements.

5. Sharing Your Information

We may disclose your personal information to third parties only in circumstances where such sharing is necessary for the provision of the Service or required by law. This includes:

• Service Providers: Trusted third-party vendors, such as hosting partners, payment processors, and analytics providers, who assist us in operating the Service and are bound by contractual obligations to maintain the confidentiality and security of your data.
• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or similar corporate event, your information may be transferred as part of our business assets, subject to assurances that the recipient will continue to protect your data in accordance with this Policy.
• Legal and Protective Purposes: When required by law, such as in response to a subpoena, court order, or governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, enforce our terms, prevent harm, or investigate potential violations.

We do not sell your personal information to third parties for their own marketing purposes.

6. International Transfers

Your personal data may be transferred to, stored, and processed in the United States or other countries where our service providers operate. For transfers from the European Economic Area (EEA) or other regions with stringent data protection laws, we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to ensure an adequate level of data protection in accordance with GDPR requirements. By using the Service, you consent to such international transfers.

7. Data Retention

We retain your personal data only for as long as is reasonably necessary to fulfill the purposes for which it was collected, including for the satisfaction of any legal, accounting, or reporting requirements. Retention periods may vary depending on the type of data and applicable laws; for example, financial records may be retained for up to seven years. Upon expiration of the retention period, we will securely delete or anonymize your data in a manner that prevents reconstruction or readability.

8. Your Rights

Depending on your location and applicable laws, you may exercise certain rights regarding your personal data, including the right to access, correct, delete, restrict processing, data portability, and object to processing. For California residents under the CCPA, additional rights include the right to know about data collection, opt out of sales (though we do not sell data), and non-discrimination for exercising rights. To exercise these rights, please submit a verifiable request to [email protected]. We will respond within the timeframes required by law, typically within 30-45 days, and may require additional information to verify your identity.

9. Security

We implement reasonable technical, administrative, and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction, including encryption, access controls, and regular security audits. Notwithstanding these efforts, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

10. Children

The Service is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children under this age. If we become aware that we have inadvertently collected such information, we will take prompt steps to delete it. Parents or guardians who believe their child has provided us with personal data should contact us immediately at [email protected].

11. Changes to This Policy

We reserve the right to update this Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes via email, through the Service, or by updating the "Last Updated" date on this page. Your continued use of the Service after such changes constitutes your acceptance of the revised Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Policy or our data practices, please contact our Data Protection Officer at [email protected]. We are committed to addressing your inquiries promptly and transparently.